How we use and protect the information we obtained related to you and the services you requested during your visit to this website and having the benefits of the services we provide via this website are subject to the terms stated in this “Confidentiality Policy”. By visiting this website and requesting to benefit from the services we provide via this website, you hereby agree to the terms stated in this “Confidentiality Policy”.

Use and Protection of the Information

Grand Harilton Hotel requests some of your personal information (first name, last anme, age, e-mail, phone etc.) in order to provide better service to its customers.

Statistic data (browser type, geographical location, age, gender etc.) to be obtained from these personal information collected are used by Grand Hilton Hotel for the seasonal campaign studies, e-bulletin studies, and customer “classification” studies related to the planning of the exclusive promotional activities related to customer profiles and preventing the delivery of unwanted e-mails.

Grand Harilton Hotel does not share the information obtained from membership forms to third parties without that member’s consent or express instructions, and does not use or sell it for a non-operational purpose.

Grand Harilton Hotel analyses and interprets the visitor activity and preferences tracked during site usage, in addition to the e-mail addresses and the personal information requested in membership forms. These statistic data that do not include personal information are used to provide a more personalized and effective reservation experience.
Customer information may only be disclosed to official authorities when such information is requested by official authorities in accordance with the proper procedures and if it is required to make statement to official authorities in accordance with the provisions of the regulatory legislation in force.

Only the customer has the access to the information the customer entered on the system, and only the customer can change these information. It is not possible for any other person to access these information and change them.

The credit card details requested in the payment screen are obtained via 3D Secure application in order to ensure the highest level of security for our guests shopping on the site. In this way, it is ensured that all of the transactions related to payment are performed between the bank and your computer on www.grandhariltonhotel.com interface. However, despite this, it does not provide any guarantees regarding security issues.

Due to the nature of the internet, information may circulate on the internet despite adequate security measures and may be accessed and used by unauthorized persons. Grand Harilton Hotel is not responsible for this use and any damage resulting from such use.

Collected information is preserved in a secure environment that is closed to general usage.

Links to Third Party Sites

Grand Harilton Hotel does not provide any guarantees regarding the confidentiality principles of the websites belonging to the third parties whom you can access through links on the website; therefore, we recommend you to assess the confidentiality approaches of the sites you accessed before entering any information that can be determined as personal.

Contact Details

For the questions related to the confidentiality agreement, you can contact us via the contact details below.

Grand Harilton Hotel

Yenibosna Merkez, Ali Duran Sk. No:6, 34100
Bahçelievler / İstanbul

Ph: +90 212 464 22 22
Mail address: info@grandhariltonhotel.com